3 Easy Ways to Request Service |
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ONLINEAvoid telephone queues by requesting service online 24 hours a day. |
CALL1-800-222-4357 (1-800-CAA-HELP)
*You can also secure service from another source and submit the original itemized receipt to AMA for reimbursement consideration. |
DOWNLOAD |
Need to cancel an existing service request? |
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General Information
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Rescue phone numbers
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![]() CAA Plus |
![]() CAA Plus RV |
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| Covered Vehicles | Passenger Vehicles | Passenger Vehicles | Passenger Vehicles |
| Pedal Bikes | Pedal Bikes | Pedal Bikes | |
| Motorcycles | Motorcycles | ||
| Motorhomes & Trailers | |||
| Service calls per year | 5 | 5 | 5 |
| Towing distance per call In any direction or back to the closest service provider's base of origin. |
5 km | 160 km | 160 km |
| Coverage Range: Canada, Continental US, and Hawaii |
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| Passenger vehicles |
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| Motorcycles | ![]() |
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| Motorhomes and Trailers |
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| Winching/extrication |
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When required, a second winching vehicle and driver provided cost-free |
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| Fuel and Delivery Limited supply of fuel |
free delivery | free fuel and delivery | free fuel and delivery |
| Vehicle Unlock To gain entry to the vehicle |
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Vehicle locksmith service (up to) |
$50 | $100 | $100 |
| Roadside Assistance | ![]() |
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| AMA Bike Assist |
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| Additional services included | |||
| Passport Photos | $12 | free! | free! |
| Plus and Plus RV members get one free set per membership year | |||
| Travel Accident Insurance When booking with AMA Travel Services |
$100,000 | $300,000 | $300,000 |
| Group Personal Accident Insurance |
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| Trip Collision Reimbursement All amounts in Canadian Dollars |
$300 | $600 | $600 |
| Fantastic member benefits | free! | free! | free! |
| Hertz Gold Plus Rewards® Membership | Free + 1 weekday rental |
Free + 1 weekday rental |
Free + 1 weekday rental |
| Price | starting at $78* ![]() ![]() |
starting at $117* ![]() ![]() |
starting at $144* ![]() ![]() |
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Some restrictions apply. * New Primary members add a one-time $18 registration fee. |
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Road service is available to the member when the eligible vehicle he/she is driving, or riding in as a passenger, is unable to proceed under its own power due to mechanical failure.
Coverage cannot be extended for the following:
Non-eligible vehicles
If, after contacting CAA/AAA for service, it is determined that there are no CAA/AAA Roadside Assistance contractors servicing the area, AMA will reimburse the cost of prevailing commercial rates for the area.
However, if a member does not request the CAA/AAA Roadside Assistance contractor that services the area, reimbursements are limited to the AMA Club Set Rate. In many instances, the amount refunded to a member will be less than the actual expense paid to the non-CAA/AAA service provider.
CAA Plus members requiring service in the United States for a motorcycle will be required to pay at the time of service and request reimbursement from AMA.
CAA Plus RV members requiring service in the United States for recreational vehicle trailers (motorcycle, boat, horse, utility, etc.) will be required to pay at the time of service and request reimbursement from AMA.
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Submit the original itemized receipt and reimbursement form
RSA Reimbursements
AMA Box 8180, Station South Edmonton, AB T6H 5X9 Service receipts must have been issued from a registered company.
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1. |
Members are entitled to free towing, up to mileage limits in any direction from the point of disablement OR to the nearest responding Roadside Assistance contractor's base OR to a facility en route. Members will pay for mileage beyond the outlined limits at commercial rates.
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Members, or their designated representatives, who cannot accompany the disabled vehicle or meet the tow truck operator at the destination must book a repair facility and pay applicable mileage charges in advance. This is also required if the tow is needed within the Edmonton or Calgary boundaries.
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3. |
AMA is not able to tow a vehicle from one facility to another until one agrees to make the repairs.
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